About Luna

Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.

We're looking for a dynamic and detail-oriented People Operations Coordinator to join Luna. This role is crucial for providing administrative support to our People Operations Department, ensuring smooth operation and efficient communication within the team. Your duties will include managing confidential materials, coordinating pre-hire and onboarding activities, maintaining our Employee Handbook, and supporting our recognition programs and events.

How you will have an impact

• Coordinate pre-hire and onboarding activities, including New Hire Orientation (NHO).
• Update and maintain the Employee Handbook, ensuring it complies with company policies and regulations.
• Partner with the People Operations Team to organize and coordinate company recognition programs and events.
• Administer required training protocols for new hires and current employees.
• Track and maintain employee data in People Operations systems.
• Assist with guiding employees through various People Operations processes under the direction of leadership.
• Compile and update organizational information and reporting using People Operations systems.
• Coordinate weekly new hire desk builds and installations with the Operations Admin and vendor; assist with workstation assignments and configuration as needed.
• Maintain and update the People Operations knowledge page with relevant information and resources.
• Assist with ad-hoc People Operations projects.
• Maintain employee confidence and protect operations by keeping information confidential.

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
• Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
• Hybrid remote options after training (Typically after 3 months and dependent on performance)
• Paid Time Off with holiday
• Stock options
• Medical, dental & vision on the first of the month following start date
• Company-paid life insurance, and much more!

• Must be based in Rocklin, CA or able to comfortably Commute
• High School Diploma or equivalent; AA degree preferred
• A minimum of 2 years’ administrative experience is required, with a strong preference to candidates with People Ops/HR admin experience
• A proactive, resourceful, and self-driven work ethic with an ability to work independently with minimal supervision and a high sense of urgency
• Highly detail-oriented and organized
• Outstanding written, verbal and interpersonal communication skills
• The aptitude to manage numerous time-sensitive requests and can identify points of escalation when necessary
• Proficient with Google Suite or MS Suite
• Ability to quickly adapt to change within a rapidly growing organization
• Strong professional judgment sense to manage highly sensitive and confidential information
• Track record of exceptional customer service and passionate about providing a wonderful experience to our employees

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Luna Values

Care Exceptionally 

We value safety and trust even when mistakes occur. We prioritize open and purposeful communication, addressing concerns early and often. We apply creative and innovative efforts aimed at enabling the success of our patients, therapists, physicians, partners, and team members.

Incredibly Relentless 

We prioritize persistence even over immediate success. We understand that continuous effort often leads to greater long-term achievements. We empower each other to make decisions, and approach our goals deliberately and holistically.

Be Impactful

We prioritize fewer high-impact goals over lots of low-impact goals. We are decisive, yet keep an open-mind. We assume positive intent, and hold one another accountable. We know that the details matter, and take ownership in solutions that prioritize the patient and therapist experience.

Become 1% Better, Every Day

We value continual growth over the professional "comfort zone." We have a culture of curiosity and an obsession for constant improvement. We believe there's always a better way to do things. We celebrate our successes and learn from our failures.